Committed to Quality
If you are not happy with your purchase, under certain circumstances, we will consider a refund within 2 days of service delivery. This is due to our company offering a non-tangible, irreversible service, that being a full website, which you acknowledge upon purchase of this service.
Faz Digital will not issue refunds for products purchased through other entities, such as distributors or retail partners.
In the case of the Shopify Platform, the service is considered complete once the designer uploads a fully functional theme to your site. The turnaround is usually around 8 days. If you ask for a refund after 2 days of purchase, you will not be eligible since our designers will have already started work on your project.